Delivery and Installation Operative

More details

Domex is actively seeking to hire a Driver's Mate to join our Delivery team. Your primary responsibility will be to support the lead technician in ensuring the efficient delivery and installation of a variety of domestic appliances, e.g. washing machines, dryers, dishwashers, fridges, cookers etc. Additionally, you will provide assistance with part replacement and repair services whenever necessary.

Who are we?

We are Domex, an industry-leading domestic appliance repair specialist, dedicated to delivering exceptional service to our valued customers since our establishment in 2003. Our company takes pride in its representation of world-class brands, including LG, Beko, Whirlpool, and many others. With a strong presence across Greater London, parts of the Southeast, and the Midlands, we have witnessed remarkable growth, boasting a community of over 80 skilled engineers dedicated to excellence. Our vision is simple yet powerful: to make Domex a household name by revolutionising the appliance repair experience. With our commitment to top-tier service as our foundation, we are dedicated to providing the best technical and customer-focused solutions.

What will your responsibilities be in this role?

• Safely loading appliances onto a vehicle at our Epsom Warehouse, ensuring all appliances/parts are in stock.
• Driving to customers' houses along a pre-planned route within a designated area, covering Inner and Outer London.
• Delivering and assisting with the installation, connection, testing, and commissioning of appliances for the customer, following the manufacturer's instructions.
• Assisting the Lead Technician with parts replacement/repair, such as bearings, tap replacement, base assembly, etc., followed by safety tests as appropriate.

What skills and experience do you need?

• Preferably, hands-on experience in a manual trade such as carpentry, electrical work, construction, plumbing, or mechanical tasks.
• Possession of a valid manual driving licence is preferred.
• Capability to maintain a professional demeanour when interacting with customers, delivering a friendly and helpful service consistently.
• Strong team player mindset with the ability to collaborate effectively in a 2-person team.
• Easily commutable to Epsom, Surrey.

What are the working hours?

Working hours are Monday to Friday 07.00-16.00, with regular Saturday work required and compensated at an overtime rate.

What will we offer you?

• Attractive Compensation Package: Salary starting at £27,500.
• Comprehensive Benefits: Enjoy paid holidays, access to a pension plan, and a variety of health and lifestyle benefits.
• Investment in Your Growth: Receive extensive training and support across all aspects of the role; opportunity to train to become Engineer .

At Domex, we take pride in being an equal opportunity employer dedicated to providing fair and equitable treatment to all our applicants and employees, promoting diversity and inclusion.