Field Service Engineer (West Midlands)

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Field Service Engineers – Join Our Growing Team in your Birmingham Area!

Ready to launch your engineering career? Domex is expanding, and we’re looking for motivated individuals to join our field-based kitchen appliance repair team in your Birmingham area. No prior experience required – just a passion for fault finding and hands-on repair.

Who are we?

We are Domex, an industry-leading domestic appliance repair specialist, dedicated to delivering exceptional service to our valued customers since 2003. We take pride in representing world-class brands, including LG, Beko & Whirlpool. With a strong presence across Greater London, parts of the Southeast, and the Midlands, we have witnessed remarkable growth, boasting a community of over 80 skilled engineers dedicated to excellence. Our vision is simple yet powerful: to make Domex a household name by revolutionising the appliance repair experience, providing the best technical and customer-focused solutions.

What We’re Looking For:

• Knowledge of Electrical Theory: You understand the fundamentals of electrics.
• Hands-On Expertise: You’re comfortable working with tools and enjoy tackling hands-on tasks.
• Problem-Solving Enthusiast: You get a thrill from diagnosing faults and fixing technical issues.
• Eagerness to Learn: Whether you’re just starting out or looking to expand your skillset, Domex will train you to be an expert in domestic appliance repair.
• Customer Focus: You know how to communicate effectively with customers, ensuring they feel valued and confident in your work.
• Driving: A valid manual driving licence is required to travel between customer homes.

The Field Service Engineer role:

• Diagnostics and repairs: Perform diagnostics and servicing repairs on kitchen appliances e.g washing machines, dryers, dishwashers, in customers’ homes.
• Local coverage: Work within your surrounding postcode areas (typically B and possibly CV postcodes).
• Efficient job management: A user-friendly mobile app to manage your day, including parts intake, returns, tech info and job completion.

Why Join Us?

• Earning Potential: Enjoy the opportunity to earn in excess of £40,000 annually with a competitive base salary, overtime and performance-related pay.
• All-Inclusive Resources: Get equipped with everything you need to succeed, including a company vehicle, fuel card, tools and equipment, a uniform, and a smartphone.
• Well-Being Matters: Paid holidays, a pension plan and a range of health and lifestyle benefits.
• Growth-Oriented: Elevate your skills with comprehensive training at our Head Office Training Academy, hands-on field training with an expert, and continuous support throughout your journey.
• Celebrate Success: Join our annual conference where we come together to socialise, award long service, and celebrate engineer performance.

Apply today and start your journey at Domex, where your path to becoming an expert Domestic Appliance Engineer begins and your potential for success knows no bounds.

At Domex, we take pride in being an equal opportunity employer dedicated to providing fair and equitable treatment to all our applicants and employees, promoting diversity and inclusion.

Please note, this vacancy is for UK based applicants only.

To apply for this job, you should be based in a B or possibly CV postcode.
For GAS roles in the area, please see our Careers page.
For London based roles, please see our Careers page.
If you are based outside of the UK, please view our Sponsored Engineer vacancies on our Careers page.